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Managing Difficult Colleagues course feedback

Managing Difficult Colleagues - and Yourself!™, course reviews.

The Association for Psychological Therapies prides itself on the written feedback we receive for our courses. Below is just some of the great reviews the Managing Difficult Colleagues - and Yourself!™ course has received.



"Fantastic course that was well delivered. This course has certainly made me think about my approach and I am now trying to apply the RAID Approach. Thank you for a fantastic and thought provoking 3 days."

Nancy Okosi ('Online Live' Course)



"I thoroughly enjoyed the course. It was interactive and informative. The tutor's style of presentation was superb. I didn't notice the time pass by each day as it was so interesting to participate."

Course Delegate ('Online Live' Course)



"The tutor was really amazing, we were able to identified our strength and weaknesses. His friendly approach and relax environment encourages staff to share their knowledge freely."

Course Delegate (Online Live Course)



"Fantastic course that was well delivered. This course has certainly made me think about my approach and I am now trying to apply the RAID Approach. Thank you for a fantastic and thought provoking 3 days."

Nancy Okosi (Online Live Course)



"I thoroughly enjoyed the course. It was interactive and informative. The tutor's style of presentation was superb."

Course Delegate (Online Live Course)



"Excellent and applicable. Fits with much of what I already believe but generated much thought. Impressed to see the impact on rest of attendees. If the main points are taken on board this course could prove to be a genuinely key intervention."

Billy Greenish, Senior Counsellor



"Feeling empowered and better equipped in my role as a 'middle manager'. Good pacing, not too fast and not too slow."

Course Delegate



"Clear, concise and relevant training which was delivered professionally and respectfully by the tutor. I will implement strategies into my managerial practice and feel that my current practices have been confirmed."

Lisa Dowthwaite, Senior Counsellor



"I found the course very positive, fun and relaxing. Tutor was relaxed, very knowledgeable and easily approachable. Kept the course relevant and fun, kept us focused. Great course. Thank you."

Michelle Aparicio-Holland, Team Manager



"Excellent course which supported me to reflect on my interactions with others and more importantly how to improve them."

Gavin Stalker, Depute Principal Psychologist



"Very very interesting course, I looked forward to going each day. There was a lot of interesting sections and I found the 3-day course totally relevant to my job role. The course was very well presented, made very clear by the tutor. The venue was brilliant and food excellent, Enjoyed every minute of it. Thank you for the opportunity."

Kerry Cousins, Coach Building Supervisor



"Very enjoyable and informative course. Very relevant to my role and I will be able to effectively implement what I have learnt into the workplace. The tutor made the subject very interesting and interactive. He clearly has a wealth of knowledge and expertise in the area."

Karen Scott, HR Manager



"I have found the course to be most interesting and relevant. The course was delivered with a good balance of lecture and exercise which I found personally most enjoyable. I will use what I have learned not only in my profession but in my personal life also. Thank you."

David Tucker, CCTV Coordinator



"This has been one of the best managerial courses that I have attended, the course will benefit me on a daily basis, professionally and personally."

Gary Mellors, Engineering Manager



"Brilliant course, would sincerely recommend to anyone in a managerial capacity. Really made me think and truly believe I will be able to use many of the theories and techniques I have learnt on the course to benefit me in my on personal and professional life."

Margaret Bates, HR Manager



"Very clever, well presented, thought provoking course. Knowledge learned will prove useful in both work and home environment. most enjoyable course I've been on in a long time."

Paul Thomas, Head of IT



"All of the content was very relevant and can be used within my position at NCT. Making you think about various situations and how to turn red comments/thoughts to green. Clearly helpful to practise what we have learned."

Graham Smith, Engineering Manager



"Very impressive to have APT's founder as the tutor - not sure if we were deserving of him - but it was appreciated. Could not fault it."

Matt Stewart-Baker, Training Officer



"The course was delivered with enthusiasm and made extremely enjoyable. Full of content which will be useful in my job. Well done."

John Kirkby, Engineering Manager



Managing Difficult Colleagues

Managing Difficult Colleagues - and Yourself!™

A 3-day course.

If you are a manager it is essential to have a management philosophy that is clear, resilient, and effective.

Clear in that you can have it constantly in mind, even in difficult 'spur of the moment' situations; resilient in that it stands up in the whole range of situations that worklife throws at you; and effective meaning simply that it works in real life, not just in a book. Managing Difficult Colleagues - and yourself™ provides all of that, and takes it a stage further by including you in the mix. The srationale for this is that people – you included – perform well some days and not so well on other days. For that reason we have to have a philosophy that is 'resilient' but we also have to have you performing as well as you can do … consistently.

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Feedback Ratings

Feedback Ratings.

We continuously monitor the quality of our training by obtaining feedback on the two key scales of relevance and presentation from every course delegate. Below are the average ratings for the last ten runnings of this course, which are updated periodically.

Face-to-Face


Presentation: 96%


Relevance: 93%