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Working with Older People training

Older People: Key Knowledge and Skills for Providing Effective Support.

Older People: Key Knowledge and Skills for Providing Effective Support is an APT-Accredited 3-day course from one of the UK's leading providers of mental health training courses. We bring the training to your own organisation, for maximum cost effectiveness, and up to 15 people can attend. (2-day version and refresher courses are also available.)

Executive Summary:

This course aims to equip professionals with the knowledge and skills to interact powerfully and beneficially in the most frequent and fundamental interactions with older people - both formally and informally. It therefore covers: the image of ageing in society; person-centred care; the physical health problems associated with increasing age; the assessment of physical and mental health; how to enhance therapeutic contact; why it is important to know the person's life history and current situation; and how to match client and helper. Students attending this course can expect to feel overall more 'skilled up' as a professional working with older people.

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The course covers:

What the course will do for you:

What you receive as a result of attending the training:

You will be registered as having attended the course, thereby gaining APT's Level 1 accreditation, and receive a certificate to this effect. The accreditation gives you access to online resources associated with the course.

Your registration lasts indefinitely, and your accreditation lasts for 3 years and is renewable by sitting an online refresher which also upgrades your accreditation to APT Level 2 if you are successful in the associated online exam.

Your accreditation is given value by the fact of over 100,000 people having attended APT training. See APT accreditation for full details.

How can I make a booking?

Bring the course to your organisation:

We bring this course to your own organisation a train a group of 6-15 people for a fixed, all-inclusive fee of £4,165 plus VAT for the 3-day course, or £3,050 plus VAT for the 2-day version.

To book, call (UK) 0116 241 8331, or click the button:

Book now

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'Train the Trainer' - become a tutor for the course in your organisation.

If you are a senior professional (e.g. consultant psychologist) and have a talent for communication and teaching, then you are welcome to apply to tutor the course in your own organisation, thereby saving your organisation 50% of the course fee each time you run it. To see the full benefits of this and to see whether you are eligible, click here.

Downloadable information sheet:

Click here to download a printable information sheet


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APT Accreditation

As a bona fide APT event, this course automatically has accreditation from The Association for Psychological Therapies. This means (i) that it contains the right amount of relevant information for its duration, and (ii) the information is presented in an engaging way, and in a way that will make it likely to be used after the course. APT verifies the accreditation by publishing the delegates' average ratings of relevance and presentation-quality for all its accredited courses. The accreditation is given value by over 100,000 professionals having attended APT courses.

Quick Links


Older People Courses  ❯


Key Knowledge & Skills for Working with Older People  ❯


Dementia and Strokes  ❯


Older People and Depression  ❯


Managing Challenging Behaviour in Older People  ❯


Older People Diploma  ❯

Feedback Ratings

Feedback Ratings.

We continuously monitor the quality of our training by obtaining feedback on the two key scales of relevance and presentation from every course delegate. Below are the average ratings for the last ten runnings of this course.

Average Presentation rating: 96%

Average Relevance rating: 91%



*These statistics were last updated in April 2017.

Written Feedback

Written Feedback.

APT prides itself on the feedback we receive about our courses. Below are just some of the great comments the 'Older People: Key Knowledge and Skills for Providing Effective Support' course has received.

"Hooray, the best presented, organized, stress-free course I have ever attended since working within mental health nursing. All sessions were relevant to my area of nursing. I hope to be attending future courses with APT."

"I would recommend this course to anybody working with older people, be they nurses, occupational therapists, doctors, family members and carers."

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Quick Links

Older People: Key Knowledge & Skills Dementia & Strokes Older People and Depression Managing Challenging Behaviour Older People Diploma