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A 3-day course for 6-16 people.
Download printable Microsoft Word information Sheet
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Aims:
This course aims to equip professionals with the knowledge and skills to interact powerfully and beneficially in the most frequent and fundamental interactions – both formally and informally.
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A 3-day course covering:
• The image of ageing in society in general, and for participants. How a speaker’s age
influences the perception of what they say. Positive images of ageing – the grey
panthers etc.
• Person-centred care its history, current usage, and what it means in terms of the actions
we should take (listening, recognising differences, treating people with dignity and
respect and, especially, helping people make informed choices).
• Physical health problems associated with increasing age.
• Assessment: including physical and mental health, cognitive functioning, strokes, head
injuries, adaptive functioning, social functioning. And methods (self-report, reports from
others, observation), goals of assessment (screening, diagnosis, understanding). Risk
assessment.
• Factors enhancing both formal and informal therapeutic contact: The skills of being less
abstract and refraining from ‘interpretations’, how to compensate for reduction in memory,
being flexible in session length, using informal interactions, flexible location. How to
‘socialise’ into therapy both the patient and family. How to be active rather than passive,
how to be aware of age contrast in goal setting and empathy. Spotting your own latent
ageism and eradicating it.
• Interview skills: listening, building rapport, credibility and empathy.
• Enhancing therapeutic conversations: Open questions, writing things down, flexibility on
length of session, setting up a session so the person can hear and see you, helping the
person to cope with memory problems, adjusting the length and physical setup of
sessions.
• Life story: putting emotional responses in context, why it is important to know the
person’s life history and current situation.
• Matching client and helper: how to utilise the team most effectively, what to do when you
don’t ‘make contact’ with a person, how to choose ‘key worker’.
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Download printable Microsoft Word information Sheet
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A 3-day course for 6-16 people.
We bring the training to you for an all-inclusive fee of £4,165 plus VAT.

Target Training Day also available on this topic – see Targeted Training Days.
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"Hooray, the
best presented, organised, stress free course I have ever attended since working within mental health nursing. All sessions were relevant to my
area of nursing.
I hope to be attending future courses with APT."
Course Delegate
"All people from all levels involved in caring for older adults would benefit from this course greatly."
Course Delegate
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