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A 3-day course for 6-16 people.
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Overview and rationale:
The focus of this course is to provide an overall plan for post-incident management – to prevent major long-term effects taking hold. It is possible that the ‘therapy’ you do shortly following an incident may be helpful for ever.
The course is intended for both of two purposes: (a) where a major incident has occurred at work, e.g. an assault, a suicide, etc and (b) where a major incident has occurred in the locality, e.g. a factory explosion. It is not about treating PTSD, it is about preventing it. This is a difficult area and one where there are few established guidelines. We are therefore pleased to have built a well received input to address this very important topic.
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The course covers:
The 3 phases to excellent organisational support:
• Getting the terminology right: briefing, de-briefing and ‘stress-debriefing’.
• How major incidents can lead to major effects, but also how repeated non-major incidents can lead to major effects.
• Understanding what happened. This is the bedrock of everything else you do. If the
person feels you don’t fully understand what happened they will take no notice of
anything you subsequently say.
• One of the things that most distresses people is that their reactions are ‘wrong’ or ‘abnormal’. So, one of the best things we can do is – once we really know what the
reactions are – to reassure them that they are valid and reasonable. How?
• Immediately after a trauma, one of our most basic wishes is to get real support from our
fellow human beings. Unfortunately this is as often unhelpful as it is helpful. Getting
it right.
• People who have been through a trauma need to make sense of it for themselves. How
to help them do so.
• Cognitive re-structuring. Identifying hot thoughts relating to the event … and cooling
them down.
• Working with a group. As a general rule, we recommend you avoid group intervention.
Nevertheless it is sometimes right … and sometimes unavoidable.
• Individual case studies. To apply the taught material.
• Complex case exercise. Planning on how to handle a significant incident involving a
group of people.
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What this course will do for you:
• You will have clarified your thinking: you will know what is and is not PTSD, and the
importance of preventing the development of PTSD if possible.
• You will have a repertoire of skills with which to intervene to help people post-incident.
• You will have the chance to practise skills and planning in a safe environment.
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A 3-day course for 6-16 people.
We bring the training to you for an all-inclusive fee of £4,165 plus VAT.
We are happy to provide our courses anywhere in the world for the standard UK fee plus the cost of one business class return airfare from the UK to the location of the course.
Target Training Day also available on this topic – see Targeted Training Days.
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"A useful and very relevant course,
well presented and enjoyable. I have certainly taken away an increased knowledge and awareness of structure
and process which can only benefit
my team."
Martin Newton, Manager (AOT)
"An excellent insight into
a different approach for supporting people through critical incidents. Has helped me to reflect on current methods
I use for managing my staff group and consider a more meaningful and structured style. Good presentation style and particularly valued role play exercises as a learning approach."
Chris Payne,
Sector Manager
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