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Key Skills for working with older people course feedback

Older People: Key Knowledge and Skills for Providing Effective Support, course feedback.

APT prides itself on the feedback we receive about our courses. Below is just some of the great written feedback the Older People: Key Knowledge and Skills for Providing Effective Support course has received.


"Fantastic course. Enjoyed very much. Very informative!"

Richard Bale, HCA


"I enjoyed the course greatly. It was an opportunity to review the way in which we deal with elderly people and their carers."

Martin Bailey, OT


"I really enjoyed this course, very well presented and interesting. All aspects I can relate to and will take the knowledge forward in my role."

Hannah Williams, Occupational Therapy Assistant


"Well presented, clear course which allowed me time and space to re-visit old knowledge and skills and to add to this knowledge."

Liz Johnson, Social Worker


"Interesting, well presented and informative course ... The tutor was very knowledgeable."

Shirley Larkin, Administrative Support Officer


"An enjoyable, informative two days ... Will definitely recommend to colleagues and try to put my outcomes into practice."

Helen Gardner, Care Manager Assistant


"I have really enjoyed this course, it has reaffirmed and consolidated my practice. I will use additional knowledge gained to improve my performance as a care manager."

Jackie Noyce, OT Care Manager


"I have thoroughly enjoyed the course. It met all my expectations. I have learnt new skills and knowledge and this will enhance my practice."

Sibonile Sibanda, Staff Nurse


"I would recommend this course to anybody working with older people, be they nurses, occupational therapists, doctors, family members and carers."

Thomas Makoni, RMN


"Hooray, the best presented, organized, stress-free course I have ever attended since working within mental health nursing. All sessions were relevant to my area of nursing. I hope to be attending future courses with APT."

Course Delegate


"All people from all levels involved in caring for older adults would benefit from this course greatly."

Course Delegate


"Very useful training and recommend all staff working with older people to be trained and to be aware of older peoples needs and how to access them effectively."

Margaret Abbey, Staff Nurse


"It has given me the knowledge and understanding to do my job to the best of my ability … would recommend more people to do this course."

Wilma Tripney, Nursing Auxillary



Key Knowledge and Skills for working with Older People

Older People: Key Knowledge and Skills for Providing Effective Support.

A 3-day course. (2-day version also available.)

There are certain things that everyone working in this area 'really should know'. This course covers them.

This course is designed for professionals who work daily with older adults and, as the title suggests, it is designed to impart the very most important knowledge and skills for doing so. It therefore covers person centred care, the National Service Framework for older adults, matching professional with service user, and, above all, how physical health, mental health, the environment and behaviour all interact.

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Feedback Ratings

Feedback Ratings.

We continuously monitor the quality of our training by obtaining feedback on the two key scales of relevance and presentation from every course delegate. Below are the average ratings for the last ten runnings of this course.

Average Presentation rating: 96%

Average Relevance rating: 91%



*These statistics were last updated in April 2017.