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APT prides itself on the feedback we have received from our courses. Below is just some of the great feedback we have received in the past. To view specific feedback for other courses click the links opposite.
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"I enjoyed every bit of the course, very educational. Thank you."
Erastus Nderitu, Residential Worker
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"When working with clients who have lost control or even members of the public who may intend to do you damage, to be able to escape or assist a client to be safe in their distress or actions even if aggressive, is a benefit to all."
Dave Walton, SSW
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"A thrilling course, well presented."
Amos Madondo, Residential Worker
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"Still believe the tutors physical interventions are the most effective and ethical of all I have ever seen."
Andrew Nixon, Assistant Manager
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"Excellent and fantastically presented."
Course Delegate
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"As always a brilliant course."
Barbara Marshall, Assistant Manager
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"The course content was brilliant and very relevant."
Rebecca Pugh, Residential Worker
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"Once again an enjoyable course, full of relevant information."
Angie Secker, Cook
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"As always a very informative and enjoyable day. A fun and relaxed way to learn."
Clare Askins, Residential Worker
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"The tutor was an absolute star and a credit to his service. As always well presented and demonstrated."
Anthony Wynn, Residential Worker
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"If the ratings went from 1 to 100 then I would circle 100 both times, absolutely fabulous. I feel much more confidence about getting out of tricky situations and also know where I stand in the eyes of the law. The tutor’s experience really shone through in the two day presentation and I thoroughly enjoyed every minute of the course, especially the stories. Thank you, please come back."
Mark Edwards. Key Worker
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"Very interesting and in-depth course, really enjoyable, very well presented. A lot to be learnt with a lot of useful techniques which will help with my job. Well taught and easily explained."
Pam Pearce. Residential Worker
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"I have thoroughly enjoyed the 3 days of the course. I have learnt a great deal and feel privileged to have been taught by such a highly experienced trainer."
Lynda Gilgan. Residential Worker
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"Excellent information for my new career. Every element to it has been most enjoyable and
rewarding."
Anita Bennett. Residential Worker
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"An excellent pace to learn at, lots of practice at manoeuvres. Fantastic life examples/stories/situations from tutor."
Rachel Ranner. Senior Support Worker
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"An excellent course, I’m glad it is over 3 days as I was able to remember the techniques. It was well presented and very clear."
Sarah Linger. Residential Worker
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"This has been a very useful and practical course and I now feel more confident in handling difficult situations which may arise."
G Hillier. Residential Worker
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"I think the course will benefit me both at work and within the general public as it has given me the confidence to know about escaping from an aggressor. It has been very helpful to know also that these moves are simple and effective – I think this is what would enable us to remember them when needed. The way they were broken down was enough to make sure they were easy to remember. I have found this course highly enjoyable. A big thumbs up."
Gemma Larkin. Residential Night Worker
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"I really enjoyed this course, it’s given me the confidence to utilise my knowledge in a professional manner to control potentially harmful situations … Very friendly instructor who gave lots of excellent advice as well as excellent instruction."
Vickie Shrimpton. Residential Worker
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"The presentation of the course was excellent. The trainer explained the legal requirements in a clear, precise manner. I felt his information was quite relevant in preparing me for dealing with difficult situations that may arise whilst on duty. The techniques of control were demonstrated and emphasised in a clear manner with a video back up. I feel the moves are practical and easy to remember. During the practicing, it was clear that the moves are very effective. I believe the training has prepared me to deal with difficult situations and feel more confident to use the moves if necessary."
Esther Burton. RSW
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"An excellent course, relevant and unhurried, plenty of time to practice moves. The trainer was also excellent, very patient and dedicated to keeping his audience safe. Lots of very relevant information and techniques that can be used in our workplace. A very pleasant course to do and would recommend to all colleagues. Well presented and enjoyable."
Elaine Cooper. Residential Worker
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"This was the most enjoyable and interesting course I have ever undertaken. The tutor put everyone at ease and made the course enjoyable and informative. I only wish I had taken the course earlier as it would have been very useful with situations I have found myself in, in the past.
Cody Tierney. Support Worker
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"I benefited tremendously from the course. Very informative and I learnt a great deal that was relevant to my work. Very good indeed! Excellent! I now feel much more confident at work and in the street. Thanks very much."
Viki Clark. RSWI
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"Superb!! The way the course was presented immediately put everyone at ease – even those who were reluctant to attend for fear of the unknown. For me personally, it has given me the confidence to support my colleagues whenever the need arises. I was amazed at how much I have enjoyed the whole experience – thank you."
Lynn Dudley. RSW
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"I have enjoyed the course immensely and feel sure I will benefit greatly from it. Tom is a fantastic, interesting, empathic natural teacher – he made learning a pleasure. The best course I’ve attended."
Mel Crangle. Learning Support
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"An excellent course, using easy manoeuvres to get out of tricky situations. Well presented and humorous at times. Being practically involves helps to cement what is being learned. I will certainly recommend this course when I return to the work place."
Linda Keetley. CTSW
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"As always a well presented course, useful refresher and teaching of methods useful to us all."
Sarah Godfrey. SRSW
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"These excellent safe techniques should be provided to all staff who might work with people who exhibit physically challenging behaviour."
Mark Townsley. Team Leader
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"The course was a real eye opener and I feel that it will be of benefit to my job role in the future."
Natalie Osborne. CTSW
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"Having received a number of different instructions on self defence and restrain and put them into practice, this is in my opinion the very clear best at providing ethical measures of control, taking clear account of current best practice and legislation."
Andrew Nixon. Senior Residential Social Worker
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"All aspects very relevant to work placement."
Michelle Chamberlain. RSW
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"Exceptionally well presented course, done in a relaxed and achievable manner, which has boosted confidence and are applicable to working practice."
Michelle Adams. Community Team Leader
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"An excellent course, very well presented, simple but effective to use in our establishment. Has given me more confidence to act if a crisis arises. I feel we should all receive this training and regular refresher courses. It was the most informative and enjoyable course I have ever attended."
Bev Turner. Support Staff
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"I thought this course was excellent. It was extremely well presented, informative and relevant to the work I do. I think all members of staff who work with students should have this training. It was the best course I have attended in 15 years in a care setting."
Susan Whilsworth. Keywork/Support
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"Brilliant, best course I have attended in years and relevant to my job, really well presented. With someone who has faced the same situation as we do day in day out."
Stephen Tarney. Keyworker
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"Extremely rewarding and beneficial – a truly enlightening course that has covered so many areas that I needed knowledge and to build on confidence. The course was set at a good rate of pace where I was able to keep up and understand. It is probably without a doubt the most essential and most enjoyable course I have ever been on – its just a shame its taken 14 years of being in care work working with vulnerable, dangerous young adults/children before finally being able to have this opportunity to actually know what is right and wrong."
Jason Dear. Residential Worker
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"I was pleased with the way the tutor identified with the course participants empathising with our work situations. Learning the practical skills was a fun experience despite being relevant to the very real potential dangers of the job."
Bruce Sneddon. Care Assistant
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"Brilliant! Enjoyed every minute! Wish I could have done this years ago. Hope I never have to use what I’ve learned in the future but can think of several past instances when this knowledge would have been a great help. I think all staff could benefit from this if they are providing front line service."
Nigel Dickens. Practice Supervisor
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"Brilliant course, extremely well presented, I would strongly recommend my colleagues to attend. Thank You. I feel more confident and aware now."
Ann Gregory, Community Care Officer
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"This course has given me the confidence to use the techniques if necessary at work and outside, a most enjoyable training day. It's a shame others are of this standard and quality."
Margaret Westland - Community support worker
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"Excellent!! Say no more."
K.Walker - Community team support
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"I really enjoyed the course. It was well presented and I have learnt from the course and feel I will benefit in the future with understanding about the different techniques that can be used in different circumstances."
James Ross. Support Worker
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"Very enlightening and fascinating insight into behaviour and its consequences. Particularly relevant to me in my work setting. I am now more aware of how behaviour ‘works’ and the role o play in any given situation as well. Often we focus on the behaviour of others and its impact on ourselves. This course has made me take notice of how my own attitude contributes to how people make me feel."
Anne-Marie Fraser. Day Care Officer
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"I found this very useful and that although I have attended anger management training previously – delivered by a different organisation, I found this a completely different way of looking at violence and aggression. Stimulating and interesting. It has helped me to think about my use of self and having an understanding of where aggression comes from i.e. the different types of aggression."
Mairi Gillies. Practice Teacher
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"Very enjoyable course. A lot of information that was very relevant to my job."
Chris Carson. Day Care Officer
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"Very interesting course and very enjoyable too. Well presented and containing interesting activities."
David MacIver. Day Care Officer
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