COUNSELLING PEOPLE IN CRISIS

Counselling people in crisis training from one of the UK's leading providers of intensive short courses.

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A 3-day course for 6-16 people.
Download printable Microsoft Word information Sheet

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Aims and Rationale:

This course is designed for people who have predominantly short term contact with clients, either by phone or face to face. Typically those clients will be in or approaching a psychotic episode, suffering with a personality disorder, or so distressed that they may harm themselves or attempt suicide. The key aspects of these disorders are therefore covered, and, in particular, major effective strategies for effective brief intervention. Additionally the principles behind these interventions are covered, to facilitate long term beneficial impact, along with risk assessment in such high stress situations.

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Course Objectives/Agenda Items:

•  How to engage effectively with the person who is in crisis.  The key concepts covered in
   this section (a) mood-matching (how to match your mood to someone who may be highly
   agitated without becoming agitated yourself), (b) validation and genuinely understanding
   what is going on.

•  Use of open and closed questions; in crisis situations both of these have important uses
   over and above gaining information.

•  How to identify the trigger for the crisis and maybe modifying the person’s response to it.

•  How to help the person determine whether they are making a good response to their
   crisis and what better response might be possible.

•  The nature and importance of the (crucial) encouragement and support.  The key features
   of specific illnesses notably (a) psychosis and (b) personality disorder.  How to talk to
   people who are in a highly delusional state (including talking within the person’s belief
   system) and how to respond to overt threats of suicide and self-harm.

•  The key nature of Hope and how to give and maintain it.

•  Medium-term interventions with people in crisis including: (a) helping people learn from
   their experiences, (b) helping people relax and ‘self-soothe’ and (c) problem-solving.

•  The appropriate ‘manner’ for professionals working in crisis: the friendly professional
   versus the professional friend.

•  Finishing.  How to finish contact in a constructive and courteous way.

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Download printable Microsoft Word information Sheet

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A 3-day course for 6-16 people.
We bring the training to you for an all-inclusive fee of £4,165 plus VAT.
 
We are happy to provide our courses anywhere in the world for the standard UK fee plus the cost of one business class return airfare from the UK to the location of the course.

  

Target Training Day also available on this topic – see Targeted Training Days.

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